Frustrating Thirty Minutes With Malaysia Airlines
Wednesday, July 5th, 2006
I spent a frustrating thirty minutes trying to book a flight to Kuala Lumpur just now. Apparently, Malaysia Airlines‘ Call Centre phone system is partially down. Several times, before I could confirm my flight details, I got cut off. Even the conversation was constantly being disrupted by moments of silence. Fortunately, I got the reference code for my booking. Unfortunately, I could not pre-book my seat as I usually do. I hope my favourite window seats are not taken yet when I go collect my ticket and confirm my seat later in the evening.
