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Archive for July, 2008


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My Broken Dell XPS M1330 Repaired

Wednesday, July 2nd, 2008 (199 views)

The engineer came as arranged to replace the motherboard. I did not know disassembling a notebook can be so easy. And I also did not know that Dell replaces faulty parts under warranty with refurbished ones. I am not happy with this. I paid for a new laptop but barely four days later I get a refurbished replacement for a faulty part.

That aside, Dell’s service is excellent. They also have a Total Satisfaction Policy where purchasers may return the merchandise within 14 days from the date of invoice for replacement or a refund or credit of the product purchase price. I have not decided if I want to keep this notebook especially when a major hardware problem have cropped up so early after purchase. This episode has shaken my confidence in Dell’s products.

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Posted by Peter Tan at 10:57 pm in General | Permalink | 10 Comments »

I Am Not Dead But My New Notebook Is!

Tuesday, July 1st, 2008 (61 views)

Yes! I am still alive! The slate of unsavoury news on my health of late has neither affected me emotionally nor physically. The lack of update is because I have been busy the whole of last week. Wuan and I were back in Penang to pack up some of my personal belongings prior to putting up the apartment for sale. We were in Ipoh too for a bit of pigging out.

The old notebook which is an Acer Travelmate 2403NWXCi has been with me for two and a half years already. It has gone with me to Tokyo right smack in the middle of winter for two weeks. Thereafter, it went with me to Bangkok for three weeks. We were in Seoul for one week last autumn. It has served me well without a glitch. The only disadvantage about this faithful notebook is its weight. It is a tad bigger too to be carried around.

I ordered the Dell XPS M1330 the Friday before I left for Penang. It was delivered last Friday. I was looking through some photos just now when it suddenly shut down without any warning. It could not be booted up after that. Frankly speaking, I am disappointed with Dell. Four days of use only and it has already given me a major problem. The engineer will come tomorrow. In the meantime, I have to use my old trusty notebook for a little longer.

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Posted by Peter Tan at 4:18 pm in General | Permalink | 6 Comments »



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