Comments on: Dear PLUS – Unsafe “Accessible” Facilities At RSAs http://www.petertan.com/blog/2009/03/06/dear-plus-unsafe-accessible-facilities-at-rsas/ Living One Day At A Time Thu, 09 Feb 2012 11:42:08 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Xue M http://www.petertan.com/blog/2009/03/06/dear-plus-unsafe-accessible-facilities-at-rsas/comment-page-1/#comment-23617 Xue M Tue, 17 Mar 2009 18:11:44 +0000 http://www.petertan.com/blog/?p=1228#comment-23617 i love reading your blog.your blog has inspired me to carry out a study for my final project particularly on disabled person's needs at exterior environment. your writing helped me a lot.through my observations, yes, i have to admit, there are so-called facilities provided in assisting the mobility of disabled person, but many of them are not comply with MS 1331. sir, i wonder if you can suggest a country/places which are serious in implementing the barrier free environment <strong>Peter: Tokyo is a good example of inclusive built environment.</strong> i love reading your blog.your blog has inspired me to carry out a study for my final project particularly on disabled person’s needs at exterior environment. your writing helped me a lot.through my observations, yes, i have to admit, there are so-called facilities provided in assisting the mobility of disabled person, but many of them are not comply with MS 1331.
sir, i wonder if you can suggest a country/places which are serious in implementing the barrier free environment

Peter:
Tokyo is a good example of inclusive built environment.

]]> By: moreincome http://www.petertan.com/blog/2009/03/06/dear-plus-unsafe-accessible-facilities-at-rsas/comment-page-1/#comment-23568 moreincome Sun, 08 Mar 2009 08:03:06 +0000 http://www.petertan.com/blog/?p=1228#comment-23568 Hi, I left a comment yesterday for this post and it did not show up. Wonder if it got deleted? I was commenting on the lack of customer awareness on the part of PLUS. I refer to an accident at the Labu/Seremban Toll gate southbound with a steel bar lorry that had overturned. Causing a jam well past NIlai. Yet PLUS could not and did not stop the cars at Bangi or so and divert them off. Cars were trapped for more than 5 hours! <strong>Peter: All comments are moderated. I was away. Just got back.</strong> Hi,

I left a comment yesterday for this post and it did not show up. Wonder if it got deleted?
I was commenting on the lack of customer awareness on the part of PLUS. I refer to an accident at the Labu/Seremban Toll gate southbound with a steel bar lorry that had overturned. Causing a jam well past NIlai.

Yet PLUS could not and did not stop the cars at Bangi or so and divert them off.

Cars were trapped for more than 5 hours!

Peter:
All comments are moderated. I was away. Just got back.

]]> By: moreincome http://www.petertan.com/blog/2009/03/06/dear-plus-unsafe-accessible-facilities-at-rsas/comment-page-1/#comment-23566 moreincome Sat, 07 Mar 2009 01:03:14 +0000 http://www.petertan.com/blog/?p=1228#comment-23566 It all boils down to customer service. I doubt the PLUS big shots ever come down to the ground, unlike the old days when the then head Tan Sri Halim was known to have checked the cleanliness of toilets at 2 in the morning! I was witness to a 5 hour jam at the southbound Seremban toll and the PLUS guys did not even have the common sense or decency to stop traffic at Nilai and divert them. They were just allowing the traffic to go on and add to the jam. It's a reflection of the thinking mediocrity is okay, since at this level of service they would be given awards and such. Hope you keep on highlighting the shortcomings. If they had any sense, they should reward you for pointing this out. <strong>Peter: I do not need to be rewarded. In fact, we should all complain. That is the only way we can do our part to improve services and facilities.</strong> It all boils down to customer service. I doubt the PLUS big shots ever come down to the ground, unlike the old days when the then head Tan Sri Halim was known to have checked the cleanliness of toilets at 2 in the morning!

I was witness to a 5 hour jam at the southbound Seremban toll and the PLUS guys did not even have the common sense or decency to stop traffic at Nilai and divert them. They were just allowing the traffic to go on and add to the jam.

It’s a reflection of the thinking mediocrity is okay, since at this level of service they would be given awards and such.

Hope you keep on highlighting the shortcomings. If they had any sense, they should reward you for pointing this out.

Peter:
I do not need to be rewarded. In fact, we should all complain. That is the only way we can do our part to improve services and facilities.

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