Helping Me Shout Louder


Balai Bomba dan Penyelamat Jalan Perak.

I was trying to get the building manager of my apartment to draw up a Contingency Plan for Fire and Emergencies and to remove all obstacles that may prevent unfettered access of fire engines into the premises. Alone, I was a solitary voice crying out for help and achieved little. Mack saw that I needed help and roared loud on my behalf. Mack has elevated this crusade into getting the people concerned to come out with a systematic building evacuation plan for the mobility impaired living in high-rise dwellings nationwide. His banner campaign has beyond doubt reached a wide spectrum of people from all over Malaysia. He has also met with people from the media with the hope of getting them to draw attention to this cause. Unfortunately, editorial policies dictated otherwise.

Nevertheless, many bloggers have come out in support of this banner campaign. To all of you who have adopted the banner campaign in your blogs, I would like to thank you sincerely from the bottom of my heart. This means a lot to me because I have not met many of you but you were concerned enough for my well-being and the safety of thousands of others who are in the same predicament as mine to allow Mack and me to use your blogs to shout even louder. God bless you all.

Raja Munir Shah, despite his busy schedule, took the time to highlight my predicament to the Political Secretary to the Chief Minister of Penang. With his effort, a meeting has been set up with the Majlis Perbandaran Pulau Pinang this coming Monday. He has invited all high-rise dwellers to join us. We are certain that many residential high-rise buildings are currently facing similar problems as mine, especially regarding indiscriminate parking of vehicles and other obstructions that may hamper rescue efforts. I hope this meeting will be the first step towards the objective of getting a full-fledged evacuation plan implemented nationwide.

If there is anything that I learnt from all this is that I now know that there are more kindhearted people out there than I realised. They are ever willing to lend a helping hand whenever there is a need. Mack Zulkifli and Raja Munir Shah are glowing examples of such altruism. All I needed to do was holler and they came to assist unconditionally in any way they could. This has proven that Malaysia indeed has a community of caring people. Collectively, both of them and all the bloggers who adopted the banner campaign have made my voice louder and the silent voices heard. I can never thank you all enough. The road ahead is still long. Lets persevere till the realisation of the systematic evacuation plan. That I am absolutely certain will save lives when the need arises.

Related category:
Building Manager from Hell

Dear Dato’ Seri Shahrizat


Dataran Merdeka, Kuala Lumpur.
Photo by Wuan.

It was uplifting to read in The Star (“I really felt like crying,” May 1, 2005) that Dato’ Shahrizat, the Minister of Family, Women and Community Development was concerned enough about the plight of the physically and visually disabled to attempt to live like one of us, although for a few hours only. I am certain she could see the problems that we have to come face to face with every time we go out.

However, there are many other issues confronting the disabled community that the Minister can never understand. What comes to mind is the evacuation of the mobility impaired living in high-rise buildings. To date, nothing has been done to address this issue which affects thousands of such people, me included. We have no way to escape in the event of a fire or earthquake. Who can understand the fear that overwhelms us every time there is a tremor or when we hear the sounds of the fire engine sirens and wondering if we could get out of the building alive?

Since Mack Zulkifli highlighted this issue in April, many bloggers and the online community have come to support his banner campaign in asking building managers and authorities to implement a systematic evacuation plan. Raja Munir Shah of Project Kasih has taken the initiative to set up a meeting with the relevant authorities through the Office of the Chief Minister of Penang.

At the same time, I have written a letter to Dato’ Seri Shahrizat urging her to look into the plight of the mobility impaired. Her Ministry has the resources and means to liase with the various governmental agencies in coming out with a viable plan. I do not expect her to come out with a full-fledged plan immediately. We have to begin somewhere and the time is now. Let us not forget the thousands of disabled an mobility impaired individuals who may need our help in saving their lives. They have as much right as you and me to know that their safety is being looked after. We Malaysians have always prided ourselves for being a caring society. Can we honestly live up to that standard?

Dear Dato’ Seri Shahrizat,

It heartened me to read in the newspaper (The Star, 1 May 2005) that you took the trouble to personally understand the plight of the disabled. I suffered spinal cord injury and have been in a wheelchair for the past twenty years. Only one who has “walked” in our shoes can truly understand the problems that we, the disabled, are going through, even then not all.

It is a jungle out there and it is vicious. Our forays outside the comfort of our homes are always a walk into the wilderness. The public amenities are simply not sufficient to cater to our convenience. There are obstacles all the way. You have lived a few hours as one of us and you can already see the immeasurable hurdles we have to traverse. We have to go through that everyday in a wheelchair or being visually impaired. Still, I applaud you for taking this initiative. It means a lot to us to know what you are concerned enough to want to understand what we are confronted with day in and day out.

I laud the government in coming out with the various legislations to improve access and welfare for the disabled. There has been tremendous improvement from twenty years ago when I first became paralysed. However, more can be done. Implementation and enforcement must be taken seriously. Ramps must be built strictly to specifications. I have often come across ramps that are too steep and without railings. Public transport must be accessible to the disabled. Not all of us can afford to own a car or a modified motorcycle. There are more. I am sure the various organisations for the disabled have a list of issues that their members are facing which need to be addressed.

However, first and foremost in my mind is a plan to systematically evacuate people like me who are living in high-rise dwellings in the event of a disaster. I am staying alone in apartment on the 20th floor. My evacuation options are limited. I have pointed out in my blog that people who live in high-rise do become old. People who live in apartments do become disabled. We are staying put despite the circumstances because this is all we can afford.

We have suffered two major earthquakes and many more aftershocks within a short period of three months. The risk of the structural integrity of high-rise buildings being compromised has become a reality. Lives are at risk every time there is a major tremor in a neighbouring country. Another thing is that several minor fires have also broke out where I live, unrelated to the earthquake, still a scary notion no doubt. I shudder to think what will happen if there is a major fire.

There is an urgent need to set up a plan to help those who need assisted-evacuation should anything like a fire or an earthquake happen again. There are 544 units of apartments here with a few thousand residents. Imagine the severity of the problem should a catastrophe occur. Now imagine how many high-rise there are in Malaysia and we can begin to see the immensity of the situation.

I have written two letters to the developer cum building manager here asking them to come out with a contingency plan in the event of a fire and other emergencies but they have not responded. Their priorities are placed elsewhere. They “invested” large amounts of our sinking fund into unit trusts without our knowledge and approval. They allowed vehicles to be parked in the driveway that impedes the easy access of fire engines and ambulances into the premises. They arbitrarily reserve parking lots for themselves in the common property by building collapsible barriers to prohibit others from parking there. In short, we have a building manager who could not be bothered with the safety and welfare of the residents here.

On the whole, this evacuation plan will not only help me alone but the thousands of physically disabled, the elderly, the pregnant and those who have problems with mobility living and working in high-rise buildings all over Malaysia. These people will inevitably need help to be moved to safety in the event of a disaster. We cannot consider ourselves a masyarakat penyayang without taking into consideration the plight of the less fortunate and mobility-impaired fellow citizens from all possible angles. Something constructive must be done and it must done urgently.

Therefore, I respectfully urge you to look into drawing up this systematic evacuation plan for the sake of all those who need it without delay. With the resources that your Ministry possesses together with the cooperation and expertise of other relevant agencies, I am certain something practical can be worked out. Let us not wait until there is a tragedy before we start doing something.

At the same time, Mack Zulkifli (http://www.brandmalaysia.com) has begun an online banner campaign to promote this cause in his blog. There are currently 26 blogs that are displaying the banner, some with entries that have voiced concern regarding this issue. It will be great if we can publish a positive reply from your ministry regarding this matter in our blogs. I truly believe this is a worthy cause that will save many lives, especially the mobility-impaired, when the need arise.

We, the people known as orang kurang upaya, deserve to have our safety looked after as much others. Please do not look at us as just another statistic. After all, we are Malaysians too just like you and everyone else living here. Again, I humbly urge you to look into this matter and give it the attention it deserves. Every life is worth saving, more so of those who are unable to fend for themselves.

I look forward to receiving a favourable reply from you. Thank you.

Full content of the letter in PDF format.

Related category:
Building Manager from Hell

Fire, Again!

When I got back from my church zone’s BEC (Basic Ecclesial Community) Reflection just now, my neighbour informed me that a fire broke out at 31C-2-6. It was some time around 8.30pm. Two fire engines came but they could not enter the premises because of all the obstructions at the entrance and along the driveway. Block C is farthest away from the entrance. The firemen had to walk all the way in, approximately a distance of 100m. Fortunately, it was only a minor fire. Had it been a major one, many precious minutes would have been lost moving personnel and equipment to the scene by foot.

The developer of the apartments here is Nai Seng Sdn. Bhd. It is a company managed by Lip Sin Sdn. Bhd. I have written three letters to them asking for an evacuation plan to be drawn up and complaining about the obstruction along the driveway that impedes the free access of emergency vehicles such as fire engines and ambulances. They have not responded to any of them. Now this has happened again. I am so angry and at the same time extremely disappointed at their inaction. This lack of concern for safety will surely cause lives to be lost sooner or later if nothing is done to rectify the situation soon. I shudder to think of the consequences should a disaster occur here. Truthfully, I do not feel safe living here but what can I do? I have no where else to go.

The letters to Nai Seng Sdn. Bhd. (pdf format):
Dated 10th August 2004
Dated 9th December 2004
Dated 30th March 2005

Related category:
Building Manager from Hell

Mack Zulkifli’s latest entry regarding this matter:
Tragedy … act one, scene one