Access Audit Training For PERKESO – Day 2

The second day of the training for the Return To Work Section staff of PERKESO entailed actual site audit. Participants were divided into five groups accompanied by a facilitator each. I was assigned to Group 4 that was to audit Menara PERKESO, the organisation’s headquarters at Jalan Ampang. Incidentally, several participants of the group worked there, which made the exercise easier as they were familiar with the premises.

Menara PERKESO at Jalan Ampang - Headquarters of Social Security Organisation Malaysia.
Menara PERKESO at Jalan Ampang – Headquarters of the Social Security Organisation Malaysia

Making photographic record for access audit of an accessible parking at Menara PERKESO
Making photographic record for access audit of an accessible parking at Menara PERKESO.

Members of the group that I facilitated displayed great enthusiasm and initiative during the site audit. Although time allocated for this practice was limited, they tried to cover as much ground as possible. If only the officers of local governments showed half as much spirit in ensuring that the built environment is accessible, the infrastructure would not be in the situation it is now where disabled people face great difficulties with barriers all over the place.

Measuring public telephone and toilet seat height at Menara PERKESO
Measuring public telephone and toilet seat height at Menara PERKESO.

Group presentation on findings and recommendations at Audit Access Training for PERKESO's Return To Work Section
Group presentation on findings and recommendations at Audit Access Training for PERKESO’s Return To Work Section.

Participants were required to make a presentation of their findings and make recommendations according to the Malaysian Standard MS 1184: Code of Practice on Access for Disabled Persons to Public Buildings. Generally, all of them have a good grasp of various barriers in the buildings that they audited. In fact, I was surprised at how detailed their findings were. What they need now is more practice in producing an audit report with precise recommendations that is useful to building owners and contractors rectifying the problems. In summing it up, I would say the participants did well and PERKESO is doing the right things where disability issues are concerned.

Group photo at conclusion of Audit Access Training for PERKESO's Return To Work Section
Group photo at conclusion of Audit Access Training for PERKESO’s Return To Work Section.

Access Audit Training For PERKESO – Day 1

The Return to Work Department of PERKESO (Social Security Organisation Malaysia) is running a 2-day Access Audit Training for 36 case managers and placement officers starting today. Dr. Naziaty Yaacob is the chief facilitator, assisted by four co-facilitators, for this workshop held at the Kuala Lumpur PERKESO office.

Simulation exercise of person with low vision outside the Kuala Lumpur Perkeso Office
Simulation exercise of person with low vision outside the Kuala Lumpur Perkeso Office.

The purpose of this workshop is to familiarise participants with barriers in the built-environment, conduct access audits and furnish recommendations for workplaces of disabled members of the organisation under the Return to Work Programme.

We will be conducting access audits of five buildings and their surroundings tomorrow morning, namely the Intercontinental Hotel, Boulevard Hotel, Shangri-La Hotel, Wisma PERKESO at Jalan Tun Razak and Menara PERKESO Jalan Ampang which is the headquarters of the organisation. I will be facilitating the team auditing Menara PERKESO headed by Tuan Roshaimi bin Mat Rosely, Manager of Return to Work Section.

Penang Water Garden Not Wheelchair-Friendly

The Ministry of Tourism Malaysia spent RM7mil on the expansion of the Penang Botanic Gardens. It was completed last year. Two controversial arches were built at a cost of RM150,000 at the Penang Water Garden located beside the car park and just outside the old garden gates. Those two arches were later demolished following public outroar that they were unsightly and does not blend into the landscape. One of the arches was said to be tilting. The ministry allocated another RM70,000 for the demolition works.

News report mentioned that Penang Water Garden houses a complex of seven ponds, that altogether, cover the size of half a football field. This part of the expansion costs RM1.5mil. The ponds were cultivated with giant Victoria amazonica water lilies, lotuses and water plants. The Penang Water Garden is said to be the largest water garden in Malaysia.

No way for wheelchair user to get up the kerb and to the ramp at Penang Water Garden
No way for wheelchair user to get up the kerb and to the ramp at Penang Water Garden.
Photo by Wuan.

The Water Garden consists of several levels. There were two gentle ramps connecting the different levels. What exasperated me was that there were no ramps for wheelchair users to go up the kerbs from the road. One would expect that the Ministry of Tourism, Department of Irrigation and Drainage and other agencies responsible for this project would have the mind to include proper accessible facilities for disabled people visiting the gardens.

Unfortunately, RM220,000 was frittered away in building and then demolishing the arches while access needs of disabled visitors were not given due consideration at all. This is most disappointing especially when the Penang Botanic Gardens is popular among Penangites and tourists alike, and also the fact that the Persons with Disabilities Act has been in force since 2008.