Disability Awareness Training At MPAJ

MPAJ Disability Awareness Training - MPAJ Council Member Chan Su Sann and MPAJ President Dato' Mohammad Bin Yacob
MPAJ Council Member Chan Su Sann and MPAJ President Dato’ Mohammad Bin Yacob beside her on wheelchairs before the simulation exercise.

Many government buildings in Malaysia are still inaccessible to disabled people. This is a crying shame as these buildings should be the first to comply with accessibility standards namely Malaysian Standard MS 1184: Code of Practice on Access for Disabled Persons to Public Buildings. The government should lead by example. If not how else are they going to enforce By-Law 34A of the Uniform Building By-Law (UBBL 34A) that requires all public buildings provide access to disabled people? It is ironic for the municipal government to penalize developers and building owners when their own premises are blatant examples of inaccessibility.

MPAJ Disability Awareness Training - Participants going up a ramp on wheelchairs
Participants going up a ramp on wheelchairs at MPAJ building.

The Majlis Perbandaran Ampang Jaya (MPAJ) took the first step today to make its administrative building compliant with MS 1184. The municipality organised Hari Kesedaran dan Simulasi OKU at Menara MPAJ in Pandan Indah. A simulation exercise was conducted by access audit facilitator Haslinda Hashim to show the top management of the municipality the problems faced by disabled people when they need to conduct business at the premises. Taking the lead in the exercise was its President Dato’ Mohammad Bin Yacob together with Council Members who went around on wheelchairs to use the ramps, toilet and counters.

MPAJ Disability Awareness Training - MPAJ President Dato' Mohammad Bin Yacob on wheelchair learning about issues faced by disabled people
MPAJ President Dato’ Mohammad Bin Yacob (right) on wheelchair learning about issues faced by wheelchair users at the MPAJ building.

The first barrier they encountered was the rather steep ramp leading from the car park to the lobby. All of them had difficulty pushing themselves up. The President personally tested the toilet and also discovered that there was insufficient space to manoeuvre inside. At the payment counters section, the glass doors were difficult to open. Both door had to be opened to accommodate the entrance and exit of the wheelchairs. However, there was a low counter where disabled persons and senior citizens do not have to get a queue numbers to be served.

MPAJ Disability Awareness Training - Reporters crowding around the toilet to photograph MPAJ President Dato' Mohammad Bin Yacob testing out the accessible toilet
Reporters crowding around the toilet to photograph MPAJ President Dato’ Mohammad Bin Yacob testing out the accessible toilet.

Over lunch, I had the opportunity to have a few words with the President. I intimated to him that while the initiative by MPAJ to make the building accessible is a good move, there must be connectivity to the place. A fully accessible building is useless to disabled people if we are unable to get there due to the barriers in the street environment and public transport. The matter of accessibility must be viewed in totality instead of being done on a piecemeal basis.

MPAJ Disability Awareness Training - MPAJ President Dato' Mohammad Bin Yacob giving a speech at the end of the training
MPAJ President Dato’ Mohammad Bin Yacob giving a speech at the end of the training and instructed the relevant departments to rectify the problems regarding accessible facilities at MPAJ building.

Incidentally, the day’s event coincided with the MPAJ’s full council meeting, I also had the opportunity to discuss briefly regarding the same matters with Teratai ADUN Jenice Lee and Council Member Chan Su Sann. As I see it, there certainly is progress from the day a few friends and I met with Jenice after the general election in 2008 to present to her our case to her. Nevertheless, the going is extremely slow. I wonder if I will live to see the day when I can move around in the Klang Valley and Penang independently like what I experienced in Tokyo.

Importance Of Access Audit In Malaysia

Access audit training in Malaysia
Photo by Wuan.

The Persatuan Orang-Orang Cacat Anggota Malaysia (POCAM) through its Accessibility Committee headed by Elizabeth Ang organised an Access Audit Training for members of the association. The training was conducted by Naziaty Yaacob. She is the senior lecturer at the Department of Architecture, University of Malaya, and is very experienced in accessibility issues in the built environment.

I have been advocating for an accessible built environment and the Malaysian Standard MS 1184 in this blog for a while now but have never really gone into the details that go into making the infrastructure fully accessible. After the training, I realised that there were many issues that I have overlooked, especially the intrinsic details that makes a difference between endangering the lives and making public facilities safe.

Access audit training in Malaysia
Photo by Wuan.

The training was held at the Institut Latihan Majlis Kebajikan dan Pembangunan Masyarakat Kebangsaan Malaysia (MAKPEM) in Sentul. I have stayed there a once and had thought that the building was a good accessible model to duplicate as trainings for disabled people were often conducted there. It was only after the access audit exercise that we discovered a number of the facilities do not conform to the Malaysian Standard MS 1183 and MS 1184.

Accessibility is not only about ramps and toilets for wheelchair users. It is also not exclusively for disabled people. Society in general benefits from such facilities as they are safe and convenient to use. Take for example the staircase. Nosing with contrasting colour is important for indicating the edge of the steps. Wuan and I personally witnessed an elderly man falling down outside Metrojaya Bukit Bintang. He lost his footing walking unaware down an unmarked step. Fortunately he did not suffer any injury.

Access audit training in Malaysia
Photo by Wuan.

Access auditing is important in identifying barriers in the infrastructure that needs to be rectified. This will ensure that everyone has equitable use of public facilities. Malaysia still has a long way to go in this aspect. Most public buildings do not fulfil the requirements of the code of practice. This includes essential government facilities. Accessibility in the built environment is one of the two core issues affecting disabled people that has not been given due attention. The other is public transport.

The local authorities are the biggest culprit in this deplorable state of affairs as they have never seriously enforced By-Law 34A of the Uniform Building By-Law (UBBL 34A) requiring that buildings provide access for disabled people. The UBBL 34A has been in force since the 1990s. Fifteen years on, many new buildings still do not conform to MS 1184. As long as the various levels of government is not serious in resolving accessibility issues, disabled people in Malaysia will continue to be marginalized.

More disabled-friendly public transport ordered: The Star – April 14, 2009

The following is an excerpt from the Persons with Disabilities Act 2008 (Akta Orang Kurang Upaya 2008):

Access to public transport facilities

27. (1) Persons with disabilities shall have the right to access to and use of public transport facilities, amenities and services open or provided to the public on equal basis with persons without disabilities.

The issue about access to public transport for disabled people has been left lingering since the time disabled people came out to protest against Star LRT for barring us from taking the trains in 1994. More recently, when Dato’ Seri Chan Kong Choy was the Minister of Transport he had a meeting with disabled people at his ministry where he announced that all public transport will be made accessible. My friend Robert Wang and I approached Datuk Seri Ong Tee Keat in August 2008 regarding the same issue when he came to Pandan Perdana to officiate an event at the Pandan Lake.

Today, The Star reported that Minister of Transport Datuk Seri Ong Tee Keat has directed agencies under the Ministry to provide accessible facilities. It is time the Ministry of Transport stop dilly dallying with lip service only to this long standing issue and work together with the Ministry of Housing and Local Government to look for ways to resolve it for once and for all.

The article quoted the Minister of Transport as saying that he had come across some cases where physically-challenged individuals struggled to get onto public transport. Struggling is an understatement. For wheelchair users, it is an impossibility. It is physically challenging for us all right. These challenges are created by a non-inclusive public transport and casued by the lack of enforcement of the Uniform Building By-Law 34A.

The government has acknowledged that access to public transport is a right for disabled people. So why are accessible facilities still not provided in this area? How long more do disabled people have to wait to be able to use public transport? And whatever happened to the Master Plan on Public Transportation Policy commissioned by the Ministry of Transport on 2008 under the Abdullah administration?

The Star Online
Home > News > Nation

Tuesday April 14, 2009
More disabled-friendly public transport ordered

KUALA LUMPUR: Agencies under the Transport Ministry, including KTM Bhd, have been directed to come out with more facilities to make it easier for the disabled who use public transport.

Minister Datuk Seri Ong Tee Keat said yesterday there was still room for improvement in the facilities provided for the physically-challenged.

“We are aware that a lot of public transport facilities do not take their needs into consideration.

“At the fourth quarter of last year, I instructed several agencies under my ministry to take into account the needs of these individuals,” he told reporters after opening the KKAJ Vocational Centre for the Disabled in Bandar Baru Ampang here yesterday.


Overcoming obstacles: (From right) Resorts World Bhd deputy chairman Tun Hanif Omar sealing a packet of roasted green peas in the presence of Ong and Resorts World Bhd executive director Tan Sri Alwi Jantan during the opening of the KKAJ Vocational Centre for the Disabled in Bandar Baru Ampang in Kuala Lumpur.

Ong, who is the patron of the centre, said he had instructed the agencies to speed up the process.

“I wish to see the public transport system, whether it is under the purview of my ministry or other ministries, to take this matter seriously.

“I know it is not easy and there are a lot of obstacles but we must endeavour to overcome the challenges,” he said.

Ong said he had come across some cases where physically-challenged individuals struggled to get onto public transport.

“I do not think it is fair.”

Earlier in his speech, Ong said physically-challenged individuals needed assistance not in the form of welfare.

“They need help in the terms of training opportunities to excel in life and to compete with others. These are the key parameters that we should set our sights on,” he said.

The KKAJ Vocational Centre for the Disabled is set up by Resorts World Bhd and Kelab Kercergasan Ampang Jaya to give disabled people a chance to acquire skills and to earn an income for themselves.

The centre provides training in paper lamination, document binding and food packaging.