Email From Malaysia Airports

September 9th, 2005 - Friday

Encik Aznan sent me an email yesterday. In the mail, he stated that they have investigated and rectified the problem at the toilet for disabled persons behind the Tie Shop at Level 5, KLIA. At the same time, he requested that I provide them with a photo of a door lever suitable for such amenities, which I did in my reply just now.

As I will be away for a few days beginning tomorrow, I told him that I would provide additional information when I return. However, the main issue, which was the toilet for disabled persons in Penang International Airport, was not mentioned. This I will pursue when I return.

Related entry:
Response From Malaysia Airports

Posts that may be related:

This entry was posted on Friday, September 9th, 2005 at 22:11 and is filed under Accessible Toilets. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

7 Responses to “Email From Malaysia Airports”

narrowband Says:
September 10th, 2005 at 01:18
“investigated and rectified”

Now how often to we come across such efficiency? Kudos to Mr Adnan (and hence Msia Airports).
dobbs Says:
September 10th, 2005 at 11:16
Good to see the response and that something is being done about your complaint!
Yvonne Foong Says:
September 11th, 2005 at 20:24
U go Peter! Always striving for change.
LecrurerUM Says:
September 12th, 2005 at 05:18
That’s great!
I don;t usually come across disabled toilets with sliding doors in the UK. Except one or two. Usually the toilets are well designed with huge door swinging towards the outside. I don’t see the reason why in KLIA or any airports they cannot do the same, as there are lots of corridor space for the door to swing out too. And it is better tp have swing out doors rather than sliding doors, as 1) the detail of the door either top hung or on bottom rails need to be good due to the constant use. 2) It is heavy to use for some people and more difficult to manipulate, as some people use their wheelchairs as leverage to open the swing doors and not so easy with the sliding doors.
I know I have used the KLIA one myself and I think Penang airport also have one. Why International Airports so stingy with the disabled toilets, is really puzzling me.
Anyway, I can go on and on but I wish you the best and thanks for doing what you are doing.
lynnee Says:
September 12th, 2005 at 10:23
baguslah kalau begitu.
Adam Says:
September 12th, 2005 at 10:42
Woo! They actually replied. Thats more than I can say for other companies.
Peter Says:
September 14th, 2005 at 21:31
narrowband,
This is efficiency all right. I hope this is not for KLIA only. There is nothing in that email to suggest my complaint regarding the toilet in Penang International Airport has been rectified.

dobbs,
Yes, this is good news.

Yvonne,
LecturerUM,
When are you coming back? We should get together and come out with something that will solve these problems once and for all.

lynnee,
Adam,
MAS replied to my complaints too.